Responsible digital communication, infographics and organizations.: The case of Mexico in social networks

• Rivera Salas, Paola Eunice ^[1]
  1. [1] Benemérita Universidad Autónoma de Puebla

     Benemérita Universidad Autónoma de Puebla

     México

     
• Localización: VISUAL REVIEW: International Visual Culture Review / Revista Internacional de Cultura Visual, ISSN-e 2695-9631, Vol. 10, Nº. 4, 2022 (Ejemplar dedicado a: Monograph: "Corporate Communication Strategies"), 16 págs.
• Idioma: inglés
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• Resumen

  • Objective: To describe the presence of Responsible Digital Communication (DigRC) in infographics disseminated by organizations of various kinds on the social network Facebook. Methodology: Quantitative, descriptive, cross-sectional, and non-experimental, through convenience sampling, taking four Mexican organizations from different sectors. Results: Organizations publish high-quality infographics, but there is a lack of information referents to support their content. Furthermore, the scarcity of feedback affects traits such as Credibility and Reputation of institutions. Conclusion: Analyzing the incidence of digital tools in virtual environments helps to enhance the benefits that their socialization provides to organizations.