Zhang Shanshan, Ahmad Rasmi Suleiman Albattat, Xu Heng
Purpose: The objective of this study is to seek out common problems and improvement strategies in the management of urban hotels in China under the Sustainable Development Goals of low-carbon tourism. As significant contributors to carbon emissions in the tourism industry, urban hotels in China face various challenges in their operations. It is worth exploring the specific problems they encounter and how to enhance the management of urban hotels, along with strategies for improvement.
Theoretical framework: Recent literature indicate that carbon emissions from urban hotels are more pronounced compared to other components of tourism activities.
Design/methodology/approach: This paper adopts a qualitative research approach and draws upon literature and relevant theories to propose the "4R+1C" principle for urban hotel management. Subsequently, it summarizes the existing problems in the management of urban hotels in China and finds out common issues through text analysis. Finally, based on the Sustainable Development Goals of low-carbon tourism and relevant theories, improvement suggestions are provided.
Findings: Low-carbon tourism is not only a requirement of Sustainable Development Goals but also a crucial means of addressing economic and environmental conflicts, which is also a trend in the development of urban hotels. As the second-largest source of carbon emissions in the tourism industry, it is imperative for hotels to implement energy-saving and emission reduction measures.
Research, Practical & Social implications: It is recommended that future research focuses more on the Sustainable Development Goals of low-carbon tourism and encourages the hotels to actively engage in low-carbon practices in their operations.
Originality/value: The results indicate that urban hotels lack a strong awareness of low-carbon tourism in their operations, which deviates from the Sustainable Development Goals. Low-carbon management can enhance hotel management capabilities, improve competitiveness, and promote high-quality and sustainable development in the hotel industry.
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