Resumen de Organizational Citizenship Behavior Predictors: A Mediation Analysis on Savings and Loan Cooperative

Saptaningsih Sumarmi, Ika Nurul Qamari, Mohd Shamsuri Md Saad

• English

  This study aims to identify the influence of LMX (Leader-Member Exchange), POS (Perceived Organizational Support), and OC (Organizational Commitment) on OCB (Organizational Citizenship Behavior) within the setting of savings and loan cooperatives in Indonesia.

• português

  Este estudo tem como objetivo identificar a influência do LMX (Leader-Member Exchange), POS (Perceived Organizational Support) e OC (Organizational Commitment) sobre o OCB (Organizational Citizenship Behavior) no estabelecimento de cooperativas de poupança e empréstimo na Ind