Comforting conversations: the effects of strategy type on evaluations of messages and message producers
-
-
[1] Purdue University
Purdue University
Township of Wabash, Estados Unidos
-
- Localización: Southern communication journal, ISSN 1041-794X, Vol. 52, nº 3, 1986, págs. 263-284
- Idioma: inglés
- Texto completo no disponible (Saber más ...)
-
Resumen
Two studies assessing outcomes associated with the use of comforting strategies are reported. Study 1 examined how a message variable, individual‐difference variables, and contextual variables influenced evaluations of both comforting messages and the sources of these messages. Participants (N = 410) read one of eighteen different fictional conversations in which one person attempted to comfort a friend who was experiencing emotional distress. Evaluations of both messages and message sources were found to differ significantly as a function of the sophistication of the strategies employed by the source. In addition, female sources were more positively evaluated than male sources. Study 2 found that evaluations of comforting messages varied as a direct, linear function of message sophistication.
