Resumen de How can small businesses strengthen their resilience to unexpected crises?

Elisa Conz, Giovanna Magnani, Antonella Zucchella, Alfredo De Massis

• Small firms are increasingly exposed to external shocks, like pandemics, inflation surge, global and local conflicts, natural disasters. A common issue is how to address these shocks and how to enable the organization to survive and continue doing business. This study explores responses to crises in some firms along a particularly challenging period, how they responded to external shocks and finds out which factors help in building their resilience.