Training in higher education in the Covid-19 context: A case study of operationmanagement training in a Business Innovation and Project Management Master

• Autores: Gorka Unzueta Aranguren, José Alberto Eguren Egiguren
• Localización: 7th International Conference on Higher Education Advances (HEAd'21) / Josep Domènech i de Soria (aut.), Paloma Merello Giménez (aut.), Elena de la Poza Plaza (aut.), 2021, ISBN 9788490489758, págs. 253-261
• Idioma: inglés
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• Resumen

  • The main objective of this paper is to describe the programme implemented through the use of information and communication technologies (ICT) for the development and acquisition of quality engineering (QE)-related competences in the context of the Covid-19 pandemic. In the 100% face-to-face context, different products, such as catapults and paper helicopters, are used to apply the theoretical concepts of Six Sigma in a real environment, which would be impossible in an online or blended learning context. To overcome the difficulties due to the Covid-19 pandemic, a new programme has been defined that includes continuous ICT use, with a simulator of an injection process to generate the necessary data to develop practice. The programme and the simulator used have successfully replaced the practices and products previously used in a 100% face-to-face environment, allowing students to acquire QE-related competences in a practical way in a non-face-to-face environment