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Resumen de Mediation Is Interaction: A Tool for Assessing Mediators’ Soft Skills as a Common Source in Training and Practice

Gian Piero Turchi, Michele Romanelli, Gabriele Colla, Guido Pasquale

  • To date, the mediator profession is characterized by a plurality of theoretical ap-proaches and models of intervention. This state of things risks increasingly frag-menting the role identity and practice of the mediator profession instead of orien-ting it toward common elements. Its implications undermine the identity of the mediator’s role as theoretical-methodological differences become elements of dispute among those involved in dispute management, thereby reducing the internal cohesion of the profession and delegitimizing mediation as a tool that the community can resort to as an alternative to law. From these assumptions, the aim of this paper is to pro-pose a tool that, by identifying six soft skills, cross-cutting to the intervention models, supports the training and professional practice, with a value of cohesion between the various models, and linking the national and institutional specificities of the European states. Therefore, an instrument that also has the prospect of contributing to the pro-cess of standardization of education in the terms of a common European model.


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