Burnout in Guayaquil's financial sector
- Autores: Marcelo Javier Bastidas Jiménez, Iskra Casandra Calle Carrión
- Localización: Revista Científica Interdiscilpinaria Investigación y Saberes, ISSN 1390-8146, Vol. 14, Nº. 3, 2024 (Ejemplar dedicado a: Septiembre - Diciembre), págs. 70-87
- Idioma: español
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Resumen
This article presents the results of a study that analyzes the prevalence and factors associated with burnout syndrome among financial sector employees in the city of Guayaquil. Using the Maslach Burnout Inventory (MBI), a widely recognized tool developed by Dr. Christina Maslach, a representative sample of workers was surveyed to assess three dimensions of burnout: emotional exhaustion, depersonalization, and personal fulfillment. The findings reveal that a significant percentage of financial employees in Guayaquil experience high levels of emotional exhaustion and depersonalization, along with low levels of personal fulfillment, indicating a worrying prevalence of burnout in this sector. The prevalence of burnout in this population was 40.4%. Statistically significant relationships were found between the presence of burnout and variables such as age group, number of children, hours of sleep, self-rated physical health and self-rated mental health. It is necessary that both institutions and control agencies take measures that allow an adequate management of burnout syndrome in the city's financial system.
