Resumen de University Management Information Systems: a Cross-cultural Study
Linnan Zhu, Mohd Shahizan Bin Othman, Lizawati Binti Mi Yusuf, Xuying Sun
Management Information System (MIS) is an important support for the planning and management of information resources in universities. In different cultural backgrounds, users’ understanding and application of MIS may vary due to the language and cultural symbols they use, which can affect the actual application of the system. In order to improve the quality of management information in universities and understand different user needs, this article conducted a cross-cultural study on the user acceptance and sustainable adoption of MIS in universities. It constructed a theoretical research model using the Technology Acceptance Model (TAM), and then established system performance, management information quality, system interactivity, social impact, educational culture, usage habits, perceived usefulness, perceived ease of use, user acceptance, sustained use intention, and sustained use behavior as research variables. On this basis, a research hypothesis was constructed and finally validated through experimental analysis. The results show that system performance, management information quality, educational culture, and perceived usefulness had a significant positive impact on user acceptance, with path coefficients of 0,256, 0,752, 0,607, and 0,368, respectively. Social influence, usage habits, perceived usefulness, and user acceptance had a significant positive impact on user willingness to continue using, with path coefficients of 0,533, 0,532, 0,441, and 0,602, respectively. The conclusion indicates that cross-cultural research on user acceptance and sustainable adoption of MIS in universities can help understand user needs in different cultural backgrounds and provide objective guidance for improving the management level of universities
