New JIT a New Principle for Management Tecnology 21c: Proposal and Demostration of "TQM-S" in Toyota
págs. 15-27
Mixel-Model Assembly Line Level Scheduling at Automobile Companies
Ramón Companys Pascual, Joaquín Bautista Valhondo, Manuel Mateo Doll
págs. 29-38
págs. 39-49
Building Remanufacturing Competence: Practical Nedds and Researchs Issues
Clay Whybark, Geraldo Ferrer
págs. 51-60
págs. 61-69
Developments of MRP Theory and Prospects for Future
Robert W. Grubbström
págs. 71-78
págs. 79-88
Development of Industrial Networks: Challenges to Companies and their Membres
págs. 89-98
págs. 99-106
págs. 107-116
Filling Some Gaps in POM Teaching and Research
José Antonio Domínguez Machuca, María del Mar González-Zamora, José Carlos Ruiz del Castillo
págs. 117-130
Service Quality: Managing the Future
págs. 131-141
págs. 143-148
Mini Profit-Center Combined whith JIT System
Yasuhiro Monden
págs. 149-157
Service strategy and the Technological Revolution: The 7 Myths of E-Services
págs. 159-168
Six Sigma Quality Improvement: What Is six Sigma and What Are the Important Implications?
págs. 169-176
págs. 177-186
Service in a Virtual Environment
Christian Voss
págs. 187-195
Productivity in the Service Sector: the Role of Swift, Even Flow
págs. 197-202
págs. 205-213
págs. 215-223
Material Planning for a Remanufacturing Facility
Geraldo Ferrer, D. Clay Whybark
págs. 225-236
Proposal of a Model of Valuation of the Productive Environment Investment: Application to the Case of Huelva
Santiago García González, Ana Gessa Pera, Inmaculada Rabadán Martín
págs. 237-246
Contribution of Manufacturing Department to Technology Development: an Emperical Analysis for Mechanical, Electric & Electronics, and Automobile Plants in Japan
págs. 247-256
págs. 257-266
págs. 267-276
Total Quality Manangement: a Liiterature Review and future Research Directions for the XXI Century
María José Álvarez, María José Montes, Daniel Peña Sánchez de Rivera
págs. 279-289
págs. 291-300
Model for the Empirical Programming of Workshops and its Optimization: Methodology Based in the Comparative Analysis of the Real Processes that Will Be Introduced
págs. 301-310
págs. 311-320
Operations Strategy and Globalization in Brazil: a Self Assessment and Taxonomy of Mid-Size and Large Brazilian Firms
págs. 321-328
Market Segmentation and Remanufacturing
Geraldo Ferrer
págs. 329-338
Quelity Assurance in Puchasing: Determinant Factors and Internal Implications
Javier González Benito, Angel Rafael Martínez Lorente, Barrie Dale
págs. 339-348
Conceptual Framework for the Management of Manufacturing Networks
Stéphanie Hurtubise, Claude-Oliver Doron, Ali Gharbi
págs. 349-358
págs. 359-367
Bridges and Motorways: Exploring the Strategic Impact of Using SAP R/3 in Manufacturing Business
págs. 369-379
págs. 383-391
Does Manufacturing Determine Firms' Competitiveness?: Evidence in a Sample of Spanish Industrial Companies
págs. 393-403
págs. 405-417
págs. 419-427
The Usefulness of Operations Management in Hotels: Analysis of the Case of Spain
Jerónimo de Burgos Jiménez, José Joaquín Céspedes Lorente, María José Álvarez Gil
págs. 429-438
págs. 439-449
págs. 451-462
Making Multimedia Work: How Avis Europe Succeeded with Innovative Training in Systems and Service
págs. 463-472
Scheduling of Flexible Manufacturing Systems Using Case-Based Resasoning
Paolo Priore Moreno, David de la Fuente García, Raúl Pino Díez, Francisco Javier Puente García
págs. 473-482
págs. 483-492
Critical quality Culture Factors and their Relationship with quality Performance Outcomes
Dianne Waddell, Brendan Barrett
págs. 493-502
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