Proceso de cambio: formalización y valorización con análisis costo-eficiencia en fase inicial para la mejora del proceso de software

• Autores: Nilda Rosa Yangüez Cervantes
• Directores de la Tesis: Lázaro Vicente Cremades Oliver (dir. tes.), Christian A. Estay Niculcar (dir. tes.)
• Lectura: En la Universitat Politècnica de Catalunya (UPC) ( España ) en 2016
• Idioma: español
• Tribunal Calificador de la Tesis: Mario G. Piattini Velthuis (presid.), Águeda García Carrillo (secret.), Lilia Esther Muñoz Arracera (voc.)
• Materias:
  • Lógica
    • Metodología
  • Ciencias tecnológicas
    • Ingeniería y tecnología aeronáuticas
  • Ciencias económicas
• Enlaces
  • Tesis en acceso abierto en: TDX
• Resumen

  • The thesis is located in two (2) key areas of knowledge: The Software Process Improvement (SPI Software Process Improvement) and Process Change (PDC) at Process Software (PDS) r.Aethods of .Analysis and Cost-Efficiency (ACE), both in the light of the theory and practice of software engineering, project management, information systems and some social science disciplines such as Finance and Economy. The thesis focuses on an initial phase of PdC PdS Process Software, at mean, one in which the decision to proceed or not, bring changes in the way of producing software is taken. The stage work of this thesis are SMEs Software. To carry out this research an epistemological, ontological and pragmatic qualitative research approach was used. To perform a work methodology, we grounded theory with content analysis was used depth interviews was applied to different stakeholders with different levels of participation in PdC the PDS. The results were compared and validated with a Case Study of a real company. Finally, the thesis provides a methodological support that integrates organizational models, BO methods of financial analysis for the evaluation of the proposal, BD methods of economic analysis for the assessment of the proposal and guidelines for use. Additionally, and most importantly, ACE models to assess intangible added values, from the economic viewpoint. This thesis can be continuity if the study is expanded to other geographical areas and using mixed methods to extend the results to strengthen the methodological support.