Gatekeepers and Referrals in Services
Robert A. Shumsky, Edieal J. Pinker
págs. 839-856
Conceptualizing and Measuring Variety in the Execution of Organizational Work Processes
Brian T. Pentland
págs. 857-870
Customer Satisfaction in Virtual Environments: A Study of Online Investing
Prabhudev Konana, Nirum M. Menon, Sridhar Balasubramanian
págs. 871-889
The Logistics Impact of a Mixture of Order-Streams in a Manufacturer-Retailer System
Apurva Jain, Ananth V. Iyer
págs. 890-906
Process Flexibility in Supply Chains
Stephen C. Graves, Brian T. Tomlin
págs. 907-919
Inferring Infection Transmission Parameters That Influence Water Treatment Decisions
Stephen E. Chick, James S. Koopman, Sada Soorapanth
págs. 920-935
págs. 936-949
Solving the Convex Cost Integer Dual Network Flow Problem
Hochbaum James B., Ahuja Dorit S., Orlin James B.
págs. 950-964
Term Structure of Interest Rates and Implied Market Frictions: The Min-Max Approach
Eliezer Z. Prisman, Ioulia D. Ioffe
págs. 965-978
págs. 979-981
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