Journal of retailing

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  Año 2005, Vol. 81, Número 3

  • The competitive impact of service process improvement: Examining customers¿ waiting experiences in retail markets

    Piyush Kumar

    págs. 171-180

    

  • Can retailers get higher prices for ¿end-of-life¿ inventory through online auctions?

    Bruce L. Alford, Ralph W. Jackson, Otis W. Gilley, Charles M. Wood

    págs. 181-190

    

  • Liquidity implications of reverse logistics for retailers: A Markov chain approach

    Philip A. Horvath, Chad W. Autry, William E. Wilcox

    págs. 191-203

    

  • Category-specific coupon proneness: The impact of individual characteristics and category-specific variables

    Kapil Bawa, Srinivasan Swaminathan

    págs. 205-214

    

  • Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models

    J. Joseph Cronin, Bruce D. Keillor, Michael K. Brady, M. Hult, Gary A. Knight, G. Tomas

    págs. 215-230

    

  • The effects of merchandise coordination and juxtaposition on consumers¿ product evaluation and purchase intention in store-based retailing

    Avinandan Mukherjee, Shun Yin Lam

    págs. 231-250