Quality control and applied statistics

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  Año 2006, Vol. 51, Número 4

  • How to delight your customers

    Barry Berman

    págs. 451-454

    

  • Perceived retail crowding and shopping satisfaction: The role of shopping values

    Sevgin A. Eroglu, Karen A. Machleit, Terri Feldman Barr

    págs. 455-458

    

  • The relationship between customer satisfaction and shareholder value

    Kurt Matzler

    págs. 459-460

    

  • Developing control measures to reduce variation in weight of packed cement bags

    Prasun Das

    págs. 461-464

    

  • Inference on reliability P(Y X) in a p-dimensional Rayleigh distribution

    M Masoom Ali, Jungsoo Woo

    págs. 465-466

    

  • A production model with imperfect preventive maintenance

    Chih-Hsiung Wang

    págs. 467-468

    

  • Development of optimal production, inspection and maintenance strategies with positive inspection time and preventive maintenance error

    Chien-Kuo Sung

    págs. 469-470

    

  • Optimal preventive maintenance of a production system with an intermediate buffer

    E G Kyriakidis, T D Dimitrakos

    págs. 471-472

    

  • Quality implications of warranties in a supply chain

    Kashi R. Balachandran, Suresh Radhakrishnan

    págs. 473-476

    

  • JOURNAL CONTENTS

    págs. 477-479