pág. 5
An Interview with Bob Beck: Cornell's Dean from 1961–1981
págs. 7-9
The Impact of Human Resource Management on Organizational Success: Suggestions for Hospitality Educators
págs. 11-13
Quality Circles: a Cooperative Effort to Delight the Customer
págs. 15-17
Hospitality and Empowerment: Trusting Employees
págs. 19-20
págs. 21-23
Faculty Fringe Benefits: Who Gets What?
págs. 25-29
págs. 31-36
págs. 41-45
Hospitality Faculty and Administrator Selection Criteria Part Two: Desirable and Required Administrator Characteristics
págs. 47-51
págs. 53-56
Hospitality Management Educations: a Survey of Forecasting Technique
págs. 58-59
Flashback 1848: Hotel Management Then and Now
págs. 61-62
Presenting a First Course in Management Computing: an Interactive Investigation
págs. 63-68
págs. 64-65
págs. 69-71
pág. 73
pág. 75
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