Quality management journal

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  Año 2004, Vol. 11, Número 3

  • Consumer Perceptions of Product Quality: Made in China

    M. Schniederjans

    págs. 8-19

    

  • Total Quality Management in Firms: Evidence from Spain

    J. Garcia-Bernal, M. Ramirez-Aleson, A. Gargallo-Casal, G. Pastor-Agustin

    págs. 20-34

    

  • A Holistic Framework for TQM in the Software Industry: A Confirmatory Factor Analysis Approach

    G. Issac, R. N. Anantharaman, C. Rajendran

    págs. 35-60

    

  • How is Quality of Assembly Assured?

    R. Batson

    págs. 61-68