Environmental disorder leads to self-regulatory failure

• Autores: Boyoun (Grace) Chae, Rui (Juliet) Zhu
• Localización: Journal of Consumer Research, ISSN-e 1537-5277, Vol. 40, Nº. 6, 2014, págs. 1203-1218
• Idioma: inglés
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• Resumen

  • This article examines the influence of environmental orderliness on consumers� self-regulation. It is proposed that a disorganized environment threatens the individual�s sense of personal control. Because experiencing this control threat depletes resources, individuals exposed to a disorganized (vs. organized) environment are more likely to exhibit self-regulatory failure in subsequent tasks. The results from four studies provide support for this hypothesis. Further, they offer evidence of the underlying process by demonstrating that a perceived threat to control mediates the effect of environmental orderliness on self-regulation, and that providing individuals with an opportunity to recoup their resources mitigates this effect. This research has crucial practical implications concerning public health and consumer well-being.