Selecting Appropriate Functionality and Technologies for EPSS

• Autores: Karen L. McGraw
• Localización: Innovations in education and teaching international, ISSN 1470-3297, Vol. 32, Nº 1, 1995, págs. 13-22
• Idioma: inglés
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• Resumen

  • The development of an embedded performance support system (EPSS) often requires the integration of a number of existing technologies to provide the human performer with the type of support needed during the operation of the application system. These technologies may include artificial intelligence (AI), hypermedia, computer‐based training (CBT), ‘intelligent’ tutors and microworld learning.

    Many developers (or their customers) select the technologies before they understand the functional requirements of the EPSS. This may result in the selection of technologies and techniques that not only are not required to meet the functional goals of the EPSS, but may also increase development cost and risk. The purpose of this paper is to ensure that EPSS designers and developers plan for the infusion of feasible technologies, used in appropriate ways. The paper presents background information that describes the major components of an embedded performance support system, compares levels of functionality and discusses some of the required technologies.