Mary B. Gregoire, Charles G. Partlow
This research determined roles of hospitality management (HM) program administrators and examined how roles have changed in the past and how they will be different in the future. HM program administrators reported spending more time now compared to ten years ago on activities such as meeting with faculty or administrators, preparing reports, and performing non-hospitality program related tasks. Administrators indicated they expect to spend more time in the future on finding ways to operate more efficiently and generating external funds. Changes may be needed in current job descriptions of HM program administrators to allow time for these tasks.
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