Open learning systems are designed around the assumption that learning is a passive, solitary process. This is only one view of the nature of learning. An alternative view is that learning is primarily an active, group process. How can open learning systems respond to this approach? A set of new concepts and technologies are introduced ‐ computer‐supported cooperative learning ‐ of which one example, computer‐mediated communication systems, allows groups to interact over space and time. This example, which is now readily available to mainstream education, is examined in some detail. The mix of complex computer networks and constrained communication gives rise to a number of problems. This paper, using a communication‐centred analysis, attempts to clarify the nature of those difficulties and offers some techniques for the design of computer‐supported co‐operative learning environments.
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