Overtourism: a Challenge for Smart Cities

• Alfonso Vargas-Sánchez ^[1]
  1. [1] Universidad de Huelva

     Universidad de Huelva

     Huelva, España

     
• Localización: Actas de las II Jornadas ScienCity 2019: Fomento de la Cultura Científica, Tecnológica y de Innovación en Ciudades Inteligentes, 2019, ISBN 9781658694988, págs. 26-29
• Idioma: inglés
• Enlaces
  • Texto completo
• Resumen

  • Major tourism destinations are facing increasing difficulties to tackle overcrowding, which seriously affect the quality of the tourists’ experience and undermine the residents’ quality of life. As a result, some cases of tourismphobia are starting to emerge. Therefore, dealing with this trouble is becoming a hot topic for tourism managers, particularly in urban destinations. To this respect, smart tourism initiatives can help to address this problem, facing the following questions: Is the disproportionate growth of tourism (too many tourists) the issue or, instead, a poor tourism management? Or both? A variety of approaches will be presented as possible remedies to this illness. Within them, technological solutions have a relevant role to play, having shown a significant capacity to be helpful. The compendium of best practices released by the European Commission in occasion to the “2019 European Capital of Smart Tourism competition” is also examined, particularly with regard to tourism dispersal.