New Strategies in Emerging Markets
David J. Arnold, John A. Quelch
págs. 7-20
Developing Leaders for the Global Frontier
Hal B. Gregersen, Allen J. Morrison
págs. 21-32
Real Strategies for Virtual Organizing
M. Venkatraman, John C. Henderson
págs. 33-48
The Toyota Group and the Aisin Fire
Toshihiro Nishiguchi, Alexandre Beaudet
págs. 49-59
Product Platforms in Software Development
Marc H. Meyer, Robert Seliger
págs. 61-74
Recovering and Learning from Service Failure
Stephen S. Tax, Stephen Brown
págs. 75-88
Data as a Resource: Properties, Implications, and Prescriptions
Anany V. Levitin
págs. 89-101
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