págs. 967-968
Standards as catalyst for national innovation and performance: a capability assessment framework for latecomer countries
págs. 969-985
págs. 986-1001
The Kaizen approach within process innovation: : findings from a multiple case study in Ibero-American countries
págs. 1002-1025
Driving organisational ambidexterity through process management. The key role of cultural change
María Dolores Moreno Luzón, María Gil-Marques, Francisco Javier Arteaga Moreno
págs. 1026-1038
Modelling continuous improvement maturity in the public sector: : key stages and indicators
págs. 1039-1053
A learning alliance for robust design in product development: : the case of Volvo 3P and Chalmers University of Technology
págs. 1054-1071
The effects of total quality management and organisational learning on business performance: : evidence from Taiwanese insurance industries
págs. 1072-1087
Organisational innovability: : exploring the impact of human and social capital in the banking industry
págs. 1088-1104
págs. 1105-1125
págs. 1126-1140
Organisational performance and innovation in the context of a total quality management philosophy: : an empirical investigation
Mário Gomes Augusto, João Veríssimo Lisboa, Mahmoud M. Yasin
págs. 1141-1155
Compliance�innovation: : integrating quality and compliance knowledge and practice
págs. 1156-1170
págs. 1171-1189
págs. 1190-1205
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