Sim B. Sitkin, Denise M. Rousseau, Colin Camerer, Ronald S. Burt
The article discusses trust theory, multidisciplinary research, and trust between organizations. The analysis of trust is based on four questions: whether scholars can agree on the meaning of trust; if researchers are viewing trust statistically; if the status of trust--cause, effect, or interaction--changes across disciplines; and whether the levels of analysis also change. The “bandwidth” of trust--where trust and distrust are differentiated--can vary over time in the same relationship or coexist at the same time. Bandwidth types are deterrence-based trust, calculus-based trust, relational trust, and institution-based trust. Two conditions of trust are risk and interdependence. Three phases are building, stability, and dissolution. Several studies are mentioned.
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