págs. 3-4
Announcement: IJRM Special Issue on Branding in a Digitally-Empowering World
págs. 5-6
Announcement: Call for Papers: Marketing and Innovation
págs. 6-7
págs. 99-100
Competitive information, trust, brand consideration and sales: Two field experiments
págs. 101-113
págs. 114-128
págs. 129-142
The effects of mailing design characteristics on direct mail campaign performance
Sebastian Feld, Heiko Frenzen, Manfred Krafft, Kay Peters, Peter C. Verhoef
págs. 143-159
User-generated versus designer-generated products: A performance assessment at Muji
págs. 160-167
Disentangling the market value of customer satisfaction: Evidence from market reaction to the unanticipated component of ACSI announcements
págs. 168-178
Making sense of numbers: Effects of alphanumeric brands on consumer inference
págs. 179-184
"You Lost Me at Hello": How and when accent-based biases are expressed and suppressed
Ze Wang, Aaron D. Arndt, Surendra N. Singh, Monica Biernat, Fan Liu
págs. 185-196
If it tastes bad it must be good: Consumer naïve theories and the marketing placebo effect
Scott A. Wright, José Mauro da Costa Hernandez, Aparna Sundar, John Dinsmore, Frank R. Kardes
págs. 197-198
The time vs. money effect: A conceptual replication
págs. 199-200
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